Outcomes Lab

NDIS psychologists in Melbourne

Psychology that works with how you think

Neuroaffirming therapy for anxiety, low mood, emotional regulation and trauma, at home, in our Moorabbin clinic or by telehealth.

Registered NDIS providerHome, clinic or telehealthAges 7 and over

You'll hear from us within 24 hours.

Gum leaves, gumnuts and wattle illustration

WHAT IT IS

What is NDIS psychology?

NDIS psychology is therapy that builds capacity. Our psychologists work on anxiety, low mood, emotional regulation, trauma and life transitions, and shape each session around how you think and communicate. It's funded through the NDIS Capacity Building budget, usually under Improved Daily Living.

Emotional regulation

Skills for handling big feelings and changes, in the moment and over time.

Neuroaffirming

We support your neurotype rather than trying to change it.

Trauma-informed

Many people carry trauma, so we adjust our approach until sessions feel safe.

Building capacity

Practical skills for routines, independence and the goals in your NDIS plan.

WHAT WE WORK TOWARDS

What good therapy feels like

For you, or for the person you support.

Feeling understood

Therapy that fits how you think and communicate.

Calmer days

Ways to handle big feelings and changes that work outside the session too.

Skills that stay

Practical tools for regulation, routines and independence.

Feeling safe

A trauma-informed approach, where trust comes first.

Everyone on the same page

Your family and support team know the strategies, so they get used day to day.

Progress you can see

Therapy linked to your NDIS goals, so the work adds up.

Not sure if we're the right fit?

Send us the details and our clinical team will tell you either way, within 24 hours.

WHAT'S INCLUDED

What NDIS psychology includes

Therapy with a clear purpose, delivered where it works best.

Functional capacity building

Skills like regulating emotions during a transition, or managing executive functioning tasks in a busy house, for more independence day to day.

Neuroaffirming, trauma-informed therapy

Support for your neurotype rather than trying to change it, with the approach adjusted for trauma histories so sessions feel safe.

Disability-focused expertise

Daily work with autism (levels 1 to 3), intellectual disability, acquired brain injury and psychosocial disability, and how they show up in real life.

Mobile, clinic and telehealth sessions

Sessions at home, in our Moorabbin clinic or by telehealth across Melbourne, with families and support teams involved so strategies work beyond the session.

WHO WE WORK WITH

Who is NDIS psychology for?

People with an NDIS plan who want support with their mental health and wellbeing, and the families and support teams around them.

We often work with

AutismIntellectual disabilityAcquired brain injuryPsychosocial disabilityAnxiety and low moodTraumaLife transitions

At a glance

Who it's forPeople aged 7 and over with an NDIS plan
WhereAt home, in our Moorabbin clinic or by telehealth, across Melbourne. Service areas
FundingNDIS Capacity Building, usually Improved Daily Living. Agency and plan-managed. Fees
ReferralsYou, your family, a support coordinator or a school. No referral needed
ResponseWithin 24 hours
Julian Vilsten, Clinical Neuropsychologist and Specialist Behaviour Support Practitioner

A TEAM BEHIND YOU

Supported by a clinical team

Outcomes Lab is led by a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner. Complex cases are discussed as a team, and every practitioner has regular supervision, so you get the benefit of the whole team.

If behaviour support or a neuropsychological assessment would help too, we can bring that in without starting again somewhere else.

Julian Vilsten, Clinical Neuropsychologist and Specialist Behaviour Support Practitioner, founder and clinical director

QUESTIONS

Questions we're often asked

Is this limited to talk therapy?

No. Talking is part of it, and we'll make sure it feels safe to do that. NDIS psychology also has to build capacity, so we work on skills like emotional regulation and independence, tied to the goals in your plan.

Will you come to us?

Yes. We offer mobile sessions across Melbourne, as well as telehealth and sessions in our Moorabbin clinic. Seeing you at home or out in the community means we can practise skills where you'll use them, and bring your support network in when that helps.

How is psychology different from positive behaviour support?

Psychology supports mental health and emotional wellbeing, usually one to one. Behaviour support looks at why behaviours of concern are happening, changes the supports and setting around someone, and usually involves the support team day to day. Many plans include both.

What happens after I refer?

Our director-led intake team reviews the referral for clinical fit, and you hear from us within 24 hours. If we're the right fit, we match you with a psychologist with the right skills and arrange the first session.

Do you take every referral?

No, and we'd rather tell you early. Before we say yes, we check that our team has the right skills and experience for what's needed. If we don't, we'll say so straight away, so you're not left waiting on a provider who was never the right fit.

Do you offer Medicare-funded sessions?

No. We don't provide Medicare services. We focus on the NDIS, because that's where our expertise is. Neuropsychological assessments are also available privately, and you don't need a referral for them.

Ready to make a referral?

It takes about 5 minutes, and you'll hear from us within 24 hours.

Or email hello@outcomeslab.com.au