Neuroaffirming NDIS behaviour support, psychology and neuropsychology
Support for people with complex needs, and the families and teams around them. We take the time to get to know you, then work alongside you so support fits everyday life.
ABOUT US
What does Outcomes Lab do?
Outcomes Lab is a registered NDIS provider of positive behaviour support, psychology and neuropsychology, led by a Clinical Neuropsychologist and Specialist Behaviour Support Practitioner. We're a mobile service across Melbourne and Port Lincoln, South Australia.
Make a referral
Positive behaviour support
Finding out what a behaviour is communicating, then working alongside you and your team at home, at school, at work or in the community.
Learn about positive behaviour support →
Psychology
Therapy for anxiety, low mood, emotional regulation and trauma, at a pace and in a way that fits how you think and communicate.
Learn about psychology →
Neuropsychology
Understanding strengths, thinking, learning and memory, with recommendations written for the people who will use them.
Learn about neuropsychology →WHO WE HELP
Who does Outcomes Lab support?
Outcomes Lab supports people of all backgrounds with complex support needs, often where other services haven't worked. That includes autistic people and people with intellectual disability, ADHD, acquired brain injury or psychosocial disability, and the families, carers and support teams around them.
SERVICE AREAS
We come to you
We come to you at home, school, work or in the community. For neuropsychological assessments, you can also come to our consulting rooms in Moorabbin. Telehealth is available Australia-wide.
Inner Melbourne
- Albert Park
- Armadale
- Balaclava
- Burnley
- Carlton
- Carlton North
- Caulfield East
- Clifton Hill
- Collingwood
- Cremorne
- Docklands
- East Melbourne
- Elwood
- Fitzroy
- Fitzroy North
- Glen Iris
- Hawksburn
- Holmesglen
- Kooyong
- Malvern
- Malvern East
- Melbourne
- Middle Park
- North Melbourne
- Parkville
- Port Melbourne
- Prahran
- Princes Hill
- Richmond
- South Melbourne
- South Wharf
- South Yarra
- Southbank
- St Kilda
- St Kilda East
- St Kilda West
- Toorak
- West Melbourne
- Windsor
South-east
- Ashwood
- Bentleigh
- Bentleigh East
- Brandon Park
- Carnegie
- Caulfield
- Caulfield Junction
- Caulfield North
- Caulfield South
- Chadstone
- Clayton
- Coatesville
- Elsternwick
- Glen Huntly
- Glen Waverley
- Hughesdale
- Huntingdale
- Jordanville
- Mckinnon
- Mount Waverley
- Mulgrave
- Murrumbeena
- Notting Hill
- Oakleigh
- Oakleigh East
- Oakleigh South
- Ormond
- Patterson
- Pinewood
- Ripponlea
- Syndal
- Wheelers Hill
Bayside to Mornington
- Aspendale
- Baxter
- Beaumaris
- Black Rock
- Bonbeach
- Braeside
- Brighton
- Brighton East
- Carrum
- Carrum Downs
- Chelsea
- Chelsea Heights
- Cheltenham
- Clarinda
- Clayton South
- Cromer
- Dingley Village
- Edithvale
- Frankston
- Frankston North
- Frankston South
- Hampton
- Hampton East
- Heatherton
- Highett
- Karingal
- Langwarrin
- Langwarrin South
- Mentone
- Moorabbin
- Moorabbin Airport
- Moorooduc
- Mordialloc
- Mornington
- Mount Eliza
- Parkdale
- Patterson Lakes
- Sandhurst
- Sandringham
- Seaford
- Skye
- Somerville
- Tyabb
- Waterways
- Wishart
Dandenong and Casey
- Bangholme
- Beaconsfield
- Beaconsfield Upper
- Berwick
- Blind Bight
- Botanic Ridge
- Cannons Creek
- Cardinia
- Clyde
- Clyde North
- Cranbourne
- Cranbourne East
- Cranbourne North
- Cranbourne South
- Cranbourne West
- Dalmore
- Dandenong
- Dandenong North
- Dandenong South
- Devon Meadows
- Dewhurst
- Doveton
- Dunearn
- Endeavour Hills
- Eumemmerring
- Guys Hill
- Hallam
- Hampton Park
- Harkaway
- Junction Village
- Keysborough
- Lynbrook
- Lyndhurst
- Lysterfield South
- Menzies Creek
- Narre Warren
- Narre Warren North
- Narre Warren South
- Noble Park
- Noble Park North
- Officer
- Officer South
- Pakenham
- Pakenham South
- Pearcedale
- Rythdale
- Springvale
- Springvale South
- Warneet
Outer east
- Bayswater
- Bayswater North
- Belgrave
- Belgrave Heights
- Belgrave South
- Bennettswood
- Blackburn
- Blackburn North
- Blackburn South
- Boronia
- Box Hill
- Box Hill North
- Box Hill South
- Burwood
- Burwood East
- Chirnside Park
- Croydon
- Croydon Hills
- Croydon North
- Croydon South
- Ferntree Gully
- Ferny Creek
- Forest Hill
- Heathmont
- Heathwood
- Houston
- Kerrimuir
- Kilsyth
- Kilsyth South
- Knoxfield
- Laburnum
- Lysterfield
- Mitcham
- Mont Albert
- Mont Albert North
- Mountain Gate
- Narre Warren East
- Nunawading
- Rangeview
- Ringwood
- Ringwood East
- Ringwood North
- Rowville
- Scoresby
- Selby
- Sherbrooke
- Studfield
- Surrey Hills
- Tecoma
- the Basin
- Tremont
- Upper Ferntree Gully
- Upwey
- Vermont
- Vermont South
- Wantirna
- Wantirna South
- Warranwood
North-east
- Abbotsford
- Ashburton
- Auburn
- Balwyn
- Balwyn East
- Balwyn North
- Bellfield
- Bend of Islands
- Briar Hill
- Bulleen
- Bundoora
- Camberwell
- Canterbury
- Cotham
- Deepdene
- Diamond Creek
- Doncaster
- Doncaster East
- Donvale
- Eaglemont
- Eltham
- Eltham North
- Greensborough
- Greythorn
- Hawthorn
- Hawthorn East
- Heidelberg
- Heidelberg Heights
- Heidelberg West
- Hurstbridge
- Ivanhoe
- Ivanhoe East
- Kangaroo Ground
- Kew
- Kew East
- Lower Plenty
- Macleod
- Montmorency
- North Warrandyte
- Park Orchards
- Plenty
- Research
- Rosanna
- Saint Helena
- St Helena
- Stradbroke Park
- Templestowe
- Templestowe Lower
- the Pines
- Viewbank
- Warrandyte
- Warrandyte South
- Watsonia
- Watsonia North
- Watsons Creek
- Wattle Glen
- Wonga Park
- Yallambie
- Yarrambat
Outer north
- Attwood
- Broadmeadows
- Bulla
- Campbellfield
- Coolaroo
- Dallas
- Epping
- Gladstone Park
- Greenvale
- Jacana
- Keon Park
- Kingsbury
- Lalor
- Meadow Heights
- Melbourne Airport
- Mill Park
- Morang South
- Oaklands Junction
- Roxburgh Park
- Somerton
- South Morang
- Sumner
- Sunbury
- Sylvester
- Thomastown
- Tullamarine
- Westmeadows
Inner north and Essendon
- Aberfeldie
- Airport West
- Alphington
- Ascot Vale
- Avondale Heights
- Brunswick
- Brunswick East
- Brunswick North
- Brunswick West
- Coburg
- Coburg North
- Essendon
- Essendon Fields
- Essendon North
- Fairfield
- Fawkner
- Flemington
- Gilberton
- Glenroy
- Gowanbrae
- Hadfield
- Keilor East
- Kensington
- Moonee Ponds
- Niddrie
- Northcote
- Oak Park
- Pascoe Vale
- Pascoe Vale South
- Preston
- Reservoir
- Strathmore
- Strathmore Heights
- Thornbury
- Travancore
Inner west and Brimbank
- Albanvale
- Albion
- Altona
- Altona East
- Altona Meadows
- Altona North
- Ardeer
- Braybrook
- Brooklyn
- Cairnlea
- Deer Park
- Delahey
- Derrimut
- Footscray
- Kealba
- Keilor
- Keilor Downs
- Keilor Lodge
- Keilor North
- Keilor Park
- Kings Park
- Kingsville
- Laverton
- Maidstone
- Maribyrnong
- Newport
- Seabrook
- Seaholme
- Seddon
- South Kingsville
- Spotswood
- St Albans
- Sunshine
- Sunshine North
- Sunshine West
- Sydenham
- Taylors Lakes
- Tottenham
- West Footscray
- Williamstown
- Yarraville
Wyndham and Melton
- Aintree
- Bonnie Brook
- Brookfield
- Burnside
- Burnside Heights
- Calder Park
- Caroline Springs
- Chartwell
- Cobblebank
- Cocoroc
- Deanside
- Diggers Rest
- Eynesbury
- Fieldstone
- Fraser Rise
- Grangefields
- Harkness
- Hillside
- Hoppers Crossing
- Kurunjang
- Laverton North
- Little River
- Mambourin
- Manor Lakes
- Melton
- Melton South
- Melton West
- Mount Cottrell
- Plumpton
- Point Cook
- Quandong
- Ravenhall
- Rockbank
- Strathtulloh
- Tarneit
- Taylors Hill
- Thornhill Park
- Truganina
- Weir Views
- Werribee
- Werribee South
- Williams Landing
- Wyndham Vale
Geelong and surrounds
- Avalon
- Bareena
- Barrabool
- Bell Park
- Bell Post Hill
- Belmont
- Breakwater
- Ceres
- Charlemont
- Corio
- Drumcondra
- East Geelong
- Freshwater Creek
- Fyansford
- Geelong
- Geelong North
- Geelong West
- Grovedale
- Grovedale East
- Hamlyn Heights
- Herne Hill
- Highton
- Lara
- Lovely Banks
- Manifold Heights
- Marshall
- Moolap
- Mount Duneed
- Newcomb
- Newtown
- Norlane
- North Geelong
- North Shore
- Point Wilson
- Rippleside
- Robinson
- South Geelong
- St Albans Park
- Thomson
- Wandana Heights
- Waurn Ponds
- Whittington
Port Lincoln and Lower Eyre Peninsula, SA
- Boston
- Brooker
- Butler
- Charlton Gully
- Cockaleechie
- Coffin Bay
- Coomunga
- Coulta
- Cummins
- Duck Ponds
- Edillilie
- Farm Beach
- Fountain
- Green Patch
- Hawson
- Horse Peninsula
- Kapinnie
- Karkoo
- Kellidie Bay
- Kiana
- Kirton Point
- Koppio
- Lincoln National Park
- Lipson
- Little Douglas
- Louth Bay
- Mitchell
- Moody
- Mount Drummond
- Mount Dutton Bay
- Mount Hope
- North Shields
- Pearlah
- Point Boston
- Poonindie
- Port Lincoln
- Port Lincoln South
- Port Neill
- Sleaford
- Sullivan
- Tiatukia
- Tootenilla
- Tulka
- Tulka North
- Tumby Bay
- Uley
- Ungarra
- Wangary
- Wanilla
- Warrow
- Warunda
- Whites Flat
- Whites River
- Yallunda Flat
- Yeelanna
Melbourne and Geelong
Mobile across the shaded regions
Port Lincoln, South Australia
Port Lincoln and surrounds
Port Lincoln, Coffin Bay, Tumby Bay, Cummins, Port Neill and the lower Eyre Peninsula.
Not sure if we cover you?
Call 03 7064 0444 and we'll tell you straight away. Telehealth is available anywhere in Australia.
OUR VALUES
What does Outcomes Lab stand for?
Evidence with Heart
You shouldn't have to choose between expertise and empathy. With us, you don't.
Forever curious
Every person is different, so we keep asking, listening and adjusting.
Always there
Steady support from a team that shows up, follows through and stays in touch.
OUR TEAM
Who will you work with?
Neuropsychologists, psychologists and behaviour support practitioners, led by our clinical director.
OUR CLINICAL DIRECTOR
Julian Vilsten
Clinical Neuropsychologist and Specialist Behaviour Support Practitioner
Julian founded Outcomes Lab and leads its clinical team, with more than 15 years in mental health and close to a decade in the NDIS. He leads our intake and supervises our practitioners.
OUR PRACTITIONERS
Everyone in our team has their own page. You can download their bio, and there's an Easy Read version too.
Meet the teamQUESTIONS
Common questions about Outcomes Lab
Do I need a referral to see Outcomes Lab?
No, you don't need a referral. You can contact us yourself, or a support coordinator, plan manager, school or health professional can refer for you.
Is Outcomes Lab a registered NDIS provider?
Yes. Outcomes Lab is a registered NDIS provider, registration number 4050165135. We work with agency-managed and plan-managed NDIS plans.
Do you offer Medicare-funded sessions?
No. We don't provide Medicare services. We focus on the NDIS, because that's where our expertise is. Neuropsychological assessments are also available privately, and you don't need a referral for them.
Which part of an NDIS plan pays for these services?
Positive behaviour support is funded from Behaviour Support (previously Improved Relationships), and psychology and neuropsychology from Improved Daily Living, both in the Capacity Building budget. Our fees sit within the NDIS Pricing Arrangements and Price Limits.
What ages does Outcomes Lab work with?
Behaviour support and psychology are for people aged 7 and over. Neuropsychological assessments are for adults aged 18 and over.
What does neuroaffirming mean?
It means treating neurological difference as a natural part of human variation. We build support around how a person’s brain works, rather than trying to make them appear neurotypical.
